Contact the editorsUpdated
Contact expert-option.radio.fm: corrections and questions
18+Readers aged 18 and over. Trading can cost the entire deposit
In short
Write to the editors at editors@expert-option.radio.fm or use the correction form below. We read every message about a figure, a clause or a source, reply within 5 working days and publish each correction with the date it was made. We are an independent information site, not ExpertOption support: questions about an account, a deposit or a withdrawal can only be answered by the platform itself.
Editorial team, expert-option.radio.fm · updated
Section 1Write to us
One address for the editors
Corrections, missing figures and source links are what we can act on.
editors@expert-option.radio.fm
The most useful message points to one sentence on one page and to the source that contradicts it: a clause number in the Retail Client Agreement, a line in the Payment Policy, a page on the company's site or its entry in the FinaCom register. Our figures were read on 29.08.2026; if a document has changed since, tell us where and we will read it again. A missing figure or a better source is just as welcome as an error.
We answer within 5 working days. When a correction is accepted, the page is changed, its «updated» date moves, and a short note says what was fixed and when. We do not delete criticism of the site, and we do not trade a correction for anything. How the editors work is set out in the sources and five-criteria method.
Section 2Form
Send a correction
Thank you. Your correction has reached the editors; we reply within 5 working days.
The message was not sent. Check the e-mail address and the message field, then try again.
Section 3Not support
We are not ExpertOption support
The site has no access to any account and no say over any payment.
- We cannot unblock an accountcl. 4.2Blocking is a right the company keeps for itself in its agreement; only the company can lift it.
- We cannot speed up a withdrawalcl. 4.5Processing time is set by the company: 2 working days in its FAQ, 5 in clause 4.5 of the agreement.
- We cannot return moneycl. 4.3Deductions, limits and holds are applied by the company under its agreement; refunds can only come from it.
Section 4Complaints
Where a complaint about the platform goes
The route is set out on the company's own regulation page. A claim goes first to the company's e-mail within 30 calendar days of the disputed event; the company has 5 working days to reply, which may be extended by 2 more. If that fails, The Financial Commission accepts an appeal within 45 days of the disputed situation, and only after the client has tried to settle it with the company directly. Each step and its deadline are laid out on the FinaCom and complaint route page.
Under clause 5.3 of the agreement, a dispute not settled within 30 calendar days goes to the courts of St. Vincent and the Grenadines, and under clause 3.1 a claim cannot exceed the total of the client's deposits. This site is for readers aged 18 and over; before funding any account, read our page on stake loss and break-even.
18+Trading carries the risk of losing the entire amount you deposit.